Our Policy

SpeedyPrep is proud to offer a 100% pass rate guarantee. After successfully studying and completing any of our preparatory courses, you will qualify for our SpeedyPrep money back promise. If you fail your CLEP exam, simply submit a copy of the failing score printout from CLEP for a full refund of your SpeedyPrep subscription fees (up to 3 months). If our study system didn’t work, we couldn’t stay in business.

Requesting a Refund

  1. Complete one of our guaranteed CLEP prep courses. Study until your course progress reaches 90%
  2. Take the CLEP exam that directly correlates with (i.e. has the same name as) the SpeedyPrep CLEP prep course you completed
  3. Fail your CLEP exam
  4. Mail, fax, or email a copy of your CLEP failing score printout to SpeedyPrep within 30 days of the failed exam. Please include your name and email address. Contact information can be found here.

Refunds will not be given on the basis of subscriber dissatisfaction with the service. Refunds will not be given to any subscriber for unused months of subscription service. Pro-rated or partial month refunds will not be given to any subscriber.

Is it really hassle-free?

I’m glad you asked! Our guaranteed CLEP prep courses work really well, so most of the time our students simply pass their tests and send us fan mail. On the rare occasion that our courses don’t prepare a student successfully, we refund their money (almost) faster than they can ask for it. Here’s feedback from a few customers who asked for (and received) refunds:

“Thank you very much for your attention. I very much appreciate it.” – Nicholas

“Thank you so much!” – Derek

“Thanks for your assistance. I hope she’ll be starting up again shortly.” – Carol

“Thank you for the awesome customer service. That is something you’re company excels at.” – Kasandra